An AI receptionist that books appointments, sends reminders, and answers pricing and hours 24/7 in Spanish and English. Runs on the number your clients already message you at.
Included in every plan (web chat) · Full WhatsApp from Professional up
Luna · Bella Studio
online
Hi! I want an appointment for gel nails 💅
2:11
Hi! I'm Luna, Bella Studio's assistant ✨ What day works for you?
2:11
Friday afternoon
2:12
I have Friday at 2:00 PM or 4:30 PM with Ana. Which do you prefer?
2:12
2pm 🙌
2:13
Done! Booked Friday 2:00 PM — Gel nails with Ana. I'll send a reminder 💜
2:13
How Luna works
She writes "quiero una cita" to the same WhatsApp number you already have on your Instagram bio. No new app to install.
Spanish or English, automatic. She greets by the salon's name, asks what service, and offers the actual free slots from your calendar.
The client picks a time, Luna confirms and writes it into your book. No app, no email link, no login.
24h before the appointment Luna pings the client. The client confirms or cancels right in the chat — one tap, no phone call.
What Luna actually handles
A client remembers she needs an appointment when your shop is closed. Luna books her without waking anyone up.
Luna answers with your actual price list. She never guesses and never invents a service you don't offer.
The client cancels through the chat. Luna frees the slot in your calendar and, if you enable it, offers it to your waitlist automatically.
Luna checks the calendar and answers with real availability. Not a "we'll get back to you" — an offer she can book on the spot.
Luna's WhatsApp reminder gets a confirmation the phone call never gets. No-shows drop, your day fills up.
Luna nudges clients who have not booked in N weeks with a personalized message. They come back on their own.
How it plugs in
Luna answers on the same WhatsApp your clients already message. You keep the number, the contacts, and the history.
Setup includes teaching Luna your service catalog, prices, staff, and hours. She never makes up a service.
If Luna does not know the answer or the client asks for a person, the conversation transfers to you or your staff.
Every conversation lives in your admin panel. You can read what Luna said, correct her, and improve her over time.
Where Luna fits in your plan
Starter
A chat widget on your booking page. Answers pricing, hours, and can complete a booking. Good for salons that get most reservations from their public page.
Professional
The full receptionist experience. Answers on your WhatsApp number, in Spanish and English, day and night. This is where the moat is.
Business
Everything in Professional plus faster onboarding, a custom domain, and priority support for the days you cannot afford Luna to be down.
Exact pricing lives on the pricing section of the home — one setup fee per business, monthly subscription, 14-day free trial with no credit card.
Common questions
No. Luna answers on WhatsApp — the app your client already has installed. There is nothing to download.
You see every conversation in the admin panel. If Luna misses a case, you correct it once and she learns for the next time. If she does not know, she hands off to a human right away.
No — Luna runs on your existing WhatsApp Business number. If you do not have one yet, we set it up as part of onboarding.
Yes. She detects the language the client wrote in and answers in that language. If the client switches, so does she.
Today Luna is trained for salon-style bookings (services, staff, time slots, deposits). The other verticals in the roadmap (cleaning, home services, contractors) will get their own trained versions.
No credit card. Setup and training included. Cancel any time in the first two weeks.
Start free14-day free trial · no card